Quantity rules make sure orders arrive in quantities you can actually pick and ship. The pad checks them before anything reaches the basket and offers the buyer a one-click fix. In this tutorial we’ll add a rule and explain which rule wins when several apply.

#Steps in short

1. Go to Quantity rules and press Add rule.
2. Fill in any of minimum, maximum and pack size.
3. A product rule beats a category rule, which beats a tag rule.
4. The pad flags the line and offers a Change to … fix.

#1. Add a rule

In Quick Order, open the Quantity rules tab and press Add rule. Choose what it applies to:

• One product — for example, chairs, maximum 4.
• A category — for example, paper, sold in packs of 5.
• Products with a tag — for example, everything tagged bulk, minimum 10.

#2. Set the limits

Fill in any of Minimum quantity, Maximum quantity and Sold in packs of. Leave a box empty for no limit.

#3. Know which rule wins

If more than one rule applies to a product, a product rule wins over a category rule, and a category rule wins over a tag rule. Rules combine where they don’t overlap: a product rule that only sets a maximum still uses its category’s pack size.

#4. What buyers see

A line that breaks a rule shows Minimum order is 5, Maximum order is 40 or Sold in packs of 12, with a Change to … button. Pack sizes round up to the next full pack.